Powerhouse Payments Return Policy
If for any reason you are not satisfied with a product you purchased, you can return it within 30 days of the original purchase date.

Returned products must be mailed to: 25322 Rye Canyon Rd. Suite 102
Valencia, CA 91355
ph: 1-800-213-5816
Returned product must be complete and undamaged, or a $99 restocking fee may be applicable.

Credit Card Refunds
All credit card purchases will be refunded back to the original credit card that merchandise was purchased on.

Customer Support
For customer support, call:
ph: 1-800-213-5816

Shipping Policy

All orders are shipped within 7 days of order placement.

We use the following carriers to deliver our orders:


Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

If you have any questions regarding this purchase, please contact us at:
Powerhouse Payments
Powerhouse Payments 25322 Rye Canyon Rd. Suite 102 Valencia, CA 91355

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